Charter
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Demo Fire Department
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SMART Strategic Plan
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B Customer Service
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4 Have Happy Customers
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4.1 Have Happy External Customers
Strategy 4.1.1
Attain higher NPS scores from EMS Calls
Lead: Takahashi
Attain higher NPS scores from EMS Calls
Attain higher NPS scores from EMS Calls
Show data table
Month
Value
Dec 2023
100
Jan 2024
89
Feb 2024
78.6